Shipping policy
Welcome to Wownightlight! We are committed to providing you with the best possible shopping experience and ensuring that you receive your order quickly and securely.
1. Shipping Destinations
We currently support the following delivery areas:United States, United Kingdom, Canada, Singapore, Australia and New Zealand
2. Order Processing Time
It is 1-2 business days for customized products, excluding weekends and holidays.
During peak periods (e.g. promotional seasons, holidays), the processing time may be extended to 2-3 business days.
Ensuring that your order and delivery information is correct will help speed up order processing.
3. Shipping Time
The estimated shipping time is as follows, depending on your location and the delivery method you choose:
Standard Shipping: About 7-10 working days
Business Shipping: About 3-5 working days
Please note that the shipping time is a reference time and the actual shipping time may be delayed due to weather, customs inspection or other uncontrollable factors.
4. Shipping Rates
We offer the following shipping methods and rates:
Standard Shipping: Free (orders over $50)
Business Shipping: $19
Shipping charges will be calculated and displayed automatically at checkout.
5. Order Tracking
Once your order has been shipped, we will send you the delivery information and tracking number via email. You can check the status of your package in real time through our logistics partner's website.
6. Shipping Responsibility
We are not responsible for delivery failures due to incorrect addresses provided by our customers. Please make sure the address information is accurate.
For international orders, customs duties and taxes may be incurred and are the responsibility of the buyer to pay.
If your package is lost or damaged during shipping, please contact us immediately and we will try our best to solve the problem for you.
7. Contact Us
If you have any questions about our logistics policy or need further assistance, please contact us at
E-Mail: support@wownightlight.com.
Thank you for choosing Wownightlight, wish you happy shopping!